For decades, learning and development (L&D) operated within an outdated framework: linear e-learning courses, in-person training sessions, and pricey LMS systems. Most organizations continue to rely on costly, oft-clunky, tools that don’t meet business or workforce needs, and their use has never impressed those with the purse strings.

That model, and all the challenges that came along with it, is primed to change, and change dramatically, according to global HR industry analyst Josh Bersin in a new study on AI in L&D.

“The infrastructure that was created was the learning experience is a course and the platform is an LMS, and the platform doesn’t know what the course is doing, and the course doesn’t know what the platform is doing. So the platform gives you very little personalization in your learning experience because of the architecture,” Bersin told HR Brew at the Cultivate Talent Summit in Southern California.

Instead of slide decks, expensive video content or scheduled training sessions, employees increasingly desire learning experiences that mirror how they consume content online in their everyday life.

For more on the ways AI is adapting L&D platforms to each employee’s needs, keep reading here.—AD

It feels like the debate over remote work has dragged on almost as long as Law & Order has been on the air. For some workers across the pond, the debate is over, and they’re likely not going back to the office full-time.

Where in the world? UK employees work from home more than workers in nearly every other country, the Guardian recently reported, and they’re less likely to comply with new RTO mandates.

In 2024, just 42% of UK workers said they would comply with in-office mandates, down from 54% in 2022, according to a new study from the Global Institute for Women’s Leadership at King’s College London and King’s Business School. The report, which examined remote and hybrid work trends from early 2022 to the end of 2024 and surveyed 50,000 people, also found that half of UK workers would look for another job if their employer instituted an in-office mandate. An additional 10% said they would quit immediately.

For more on this study and why many UK employees now see flexibility as the norm, keep reading here.—KP

Workers are blazing ahead with AI tools, whether or not their employers are on board—and that could cause headaches for companies.

That’s one takeaway from a new AI and trust report from KPMG, for which the accounting firm and consultancy surveyed 48,000 people around the world with help from University of Melbourne researchers.

Half of US respondents said they tapped AI at work, despite not knowing whether it’s allowed, and 44% said they’re “knowingly using it improperly.” That includes uploading sensitive information or intellectual property to public AI platforms, which 46% of those in the US admitted to doing.

For more on the risks of employees using AI amid the lack of employer governance, keep reading on Tech Brew.—PK