As more companies look to incorporate AI-powered tools into their workflows, technology platforms are meeting the moment in many ways. One prominent and visible way generative AI has shown up at work is via user-friendly copilot experiences.

AI-powered copilots use large language models (LLMs) to help users interact with large sets of information within a platform or even an entire tech stack, using conversational language to address questions without needing to tap into a human expert. Copilot and AI assistant tools offered by tech companies directly in their platforms leverage generative AI for an enhanced chatbot experience. The models are able to understand queries through LLMs, so you don’t need to ask the chatbot a question in a precise way to find the information you’re seeking.

You can pop in with a quick question, using natural language, and the bot can scour vast amounts of data and point you in the right direction, cutting down on time to get the information from the appropriate colleague. Imagine if employees could interact with an HR chatbot with the power to quickly respond to their question about the open enrollment deadline, the per diem amount for meals when they’re at a conference, or the company holiday schedule.

Well, employees at Salesforce can.

Keep reading here.—AD

But to make that future a reality, a simpler, faster, and more human approach to hiring needs to happen today.

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It has been less than a month since the Supreme Court overruled a 1984 case, Chevron USA v. Natural Resources Defense Council, known as Chevron, which had given federal agencies the power to interpret statutes, and labor and employment policies are already seeing an impact.

In overturning the Chevron doctrine, a majority of justices on the high court indicated that judges, rather than federal agencies, should interpret laws in cases where they aren’t clear. Citing the Administrative Procedure Act, Chief Justice John Roberts wrote courts “need not” and “may not defer to an agency interpretation of the law simply because a statute is ambiguous.”

The court’s decision in Loper Bright Enterprises v. Raimondo doesn’t call into question prior cases that relied on the Chevron doctrine, Roberts noted in his opinion. HR professionals should continue to follow rules and regulations as they stand, but should keep an eye out for new challenges to policies set by agencies such as the Department of Labor and the National Labor Relations Board (NLRB), Allan Bloom, a co-chair of law firm Proskauer’s labor and employment law department who represents employers and management, told HR Brew.

How the Chevron decision will affect labor and employment law. The end of Chevron deference is “going to result in many more challenges to agency rules and actions,” Bloom predicted.

Keep reading here.—CV

Physician burnout is on the decline after spiking to unprecedented levels during the Covid-19 pandemic, according to a survey from professional group the American Medical Association (AMA).

The survey, which was released in early July, shows that 48.2% of physicians claimed to have at least one burnout symptom in 2023, down from 53% in 2022 and the record high of 62.8% in 2021. Before the pandemic, burnout had fallen from 44.4% in 2017 to 41.9% in 2019, according to an October 2023 study from Harvard Medical School and Massachusetts General Hospital in Boston.

Christine Sinsky, VP of professional satisfaction at the AMA, said it’s likely that burnout is on the decline because some stressors that peaked during the pandemic are now less prevalent, such as the volume of patients in intensive care units. But “the underlying causes of burnout for the majority of physicians persist,” such as having to spend more time on clerical work than clinical care, she said.

How to improve burnout levels? Sinsky said she recommends healthcare organizations take a systemic approach to improving physician well-being rather than addressing it on an individual level.

Keep reading on Healthcare Brew.—MA

Motivate your multi-gen workforce. Equally valuing and elevating the potential of each generation is a key determinant of success for organizations today—and tomorrow. Flexible leadership and tailored employee experiences are crucial. Protiviti explores this timely topic in their white paper: Motivating the Multigenerational Workforce of 2030.