Generative AI was this year’s Kool-Aid man, busting through the news cycle with countless stories about how the new tech will transform every aspect of life, including the workplace.
To quench your thirst for more knowledge on AI in 2024, HR Brew caught up with four HR and learning and development pros, some via email, to ask for their thoughts on what changes we might expect to see in the L&D landscape when it comes to more prolific use of AI, and especially generative AI.
Deborah Johnson, chief learning officer at Deloitte Tech Academy
In 2024, L&D teams will have lots of opportunities to experiment with generative AI and take advantage of its rapid advances to improve their agility. We’ll see leading L&D organizations use gen AI to do rapid course prototyping, create assessment questions, and generate video and image assets that can make course content more engaging at a lower cost. We will also see increased demands on L&D teams to provide training on the uses of gen AI for the learners they support. As more organizations adopt and incorporate gen AI into their operations, the need to upskill their workforces will accelerate dramatically.
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