Greetings! Amid revelations that incoming Rep. George Santos (NY-3) embellished his résumé on the campaign trail, we’re wondering how frequently job applicants get creative with their own résumés—and how much is too much? Reply with your favorite story of catching a candidate stretching the truth too much for your taste.
In today’s edition:
 Making bank
 Book club
 Finish line
—Adam DeRose, Susanna Vogel, Vicky Valet
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Kim's Convenience/CBC via Giphy
Investments in AI and self-service technology are making HR functions including payroll easier than ever. And if payroll companies’ recent earnings are any indication, that’s not hurting their bottom lines.
As these solutions have gained traction, payroll services companies wrapped up 2022 with strong earnings:
It’s all about self-service and AI. Paycom’s president and CEO, Chad Richison, highlighted sales of Beti—an automated payroll solution launched in July 2021—on his company’s earnings call, touting the platform’s ability to allow employees to change their own payroll information, which, he said, protects companies from risk while avoiding “the negative consequences associated with your pay not matching what you expected to be paid.”
Paycom, he said, plans to continue shifting marketing and sales efforts to the product, which he said is used by about 50% of its current clients.
Top brass at Paychex, meanwhile, boasted efforts of the last several years “to look much more like a technology company” than a “perfectly well-functioning tech services business.”
Paychex in September launched Paychex Voice Assist, an AI feature for its full-service payroll and HR platform, Paychex Flex. Additional solutions and features for Flex were announced in November, including for recruiting, onboarding, and time and attendance management.
“The digital adoption that’s happening in the marketplace is a benefit [to Paychex],” President and CEO John Gibson said on the company’s earnings call. “Employees and employers don’t want to talk to us anymore…they want to be able to do it themselves.”
Efficiency is the name of the game at Paycor, too. Keep reading here.—AD
Do you work in HR or have information about your HR department we should know? Email [email protected]. For completely confidential conversations, ask Adam for his number on Signal.
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Las Vegas is beckoning! That’s right, 3 days + 300 speakers + the MGM Grand = this year’s Transform 2023 Conference.
This in-person event is back, and you’re invited—along with other people-driven HR executives, HR teams, future of work entrepreneurs, and workforce tech investors.
Dig in to hands-on learning experiences and interactive discussions with small groups. Topics range from total rewards innovation to DE&I to people-driven business transformation.
Plus, there’s an outdoor lounge and an after-party with a *very* special music performance (obvi a crowd fave).
HR Brew readers get $100 off registration. Grab tickets for you and your team today.
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Grant Thomas
Joy Fitzgerald knows a thing or two about getting things done. The UnitedHealth Group SVP and chief DE&I officer told us that her colleagues would describe her as an advocate: A fierce proponent of speaking truth to power, she often champions causes that others avoid.
But Fitzgerald hasn’t always been comfortable speaking her truth. She’s always been more comfortable standing up for others. She recalled a moment earlier in her career when colleagues embraced a new DE&I initiative that advanced gender inclusion, but dragged their feet on a parallel race initiative. The lone person of color in the room, Fitzgerald thought, “Do I speak up? What will it cost me?”
She did speak up, offering examples from conversations with her diverse colleagues to explain the importance of such an initiative. Fast-forward to today, and Fitzgerald wants HR pros to feel as comfortable advocating for themselves as they are for others. She aims to help them do so with her forthcoming book, Finding Authentic Rhythm: How to Win on Your Terms in Corporate America, out in February.
This interview has been edited for length and clarity.
What do you want people to take away from this book?
Spending the intentional time of figuring out who you are [and] your purpose in life, and that can transcend beyond a career. I talk a lot in the book about particularly being raised in the South. I thought the only winning criteria for success was really performance. I had no clue about this whole relationship-capital concept of what it meant to have visibility opportunities and how to leverage those to truly accelerate and differentiate myself. Keep reading here.
What book should HR pros read next? Click here to let us know.
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Financial well-being is in $ight. Research published by The Josh Bersin Company highlighted the positive impact that financial well-being services can have on employee engagement. One tech company interviewed saw 51% utilization of Northstar’s financial wellness program after launching to its 7k employees. The reason? Personalized 1-on-1 support from Northstar’s team of in-house financial advisors. Read more in the report.
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Schitt's Creek/CBC via Giphy
As we look forward to all that Q1 2023 has in store, we can hardly believe that Q4 2022 is already in the rearview mirror. No, it didn’t slip away quite as quickly as presale Taylor Swift tickets (still too soon?), but certainly with enough speed to give us a good case of whiplash.
So ICYMI, here’s a look back at some of our favorite stories of last quarter.
Web3 talent marketplaces want to be the next LinkedIns, but what exactly do they do?
A wave of startups are attempting to reinvent talent marketplaces for a new era—the Web3 era, that is. But will they revolutionize the hiring landscape, or prove to be just a lot of hype?
Hiring in an unexpectedly exclusive industry—American farms
Agricultural HR is not for the faint of heart. When industry experience is in high demand and applicants are in short supply, searching for top talent can feel like trying to find a needle in a haystack.
The unlikely key to surviving the recession: Keep your people
The overwhelming majority of US CEOs expect a recession to strike within the year. While many are preparing by freezing hiring and laying off staff, investing in employees might be the smartest way to weather the storm.
Chobani’s VP of people shares why the company has been so successful at hiring refugees
There are millions of job openings in the US, yet, refugees still face countless barriers to employment. Those looking to tap this talent pool should take a page out of Chobani’s playbook.
Soft skills are more important than ever. Assessing them remains a challenge
Soft skills are far from soft—they’re also far from simple to assess. Because the standard interview process doesn’t always identify and evaluate candidates’ soft skills, HR pros have had to consider other options.—VV
Do you work in HR or have information about your HR department we should know? Email [email protected]. For completely confidential conversations, ask Vicky for her number on Signal.
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Today’s top HR reads.
Stat: The tech sector laid off 10 times more workers in 2022 than in 2021, accounting for 50% of all tech layoffs since the onset of the Covid-19 pandemic. (Fortune)
Quote: “Gen Z is the most pro-union generation alive in America today and is more supportive than Gen Xers and baby boomers were at our age.”—Aurelia Glass, a Gen Z researcher at the Center for American Progress, on generational support for labor unions (MarketPlace)
Read: For workers who unionized last year, 2023 brings a fresh new challenge: getting to the bargaining table. (Chicago Tribune)
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The US economy had about 10.5 million job openings in November, mostly unchanged from October.
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Uber, Lyft, and DoorDash could see more gig workers amid a recession.
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Salesforce plans to lay off 8,000 employees, about 10% of its staff.
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Moody’s Analytics predicts the US will more likely face a “slowcession,” rather than a recession, in 2023.
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Catch up on the top HR Brew stories from the recent past:
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