When 62% of professionals admit to using AI on the job, according to a recent Glassdoor survey, some companies may already be considering creating an AI strategy to harness the tools that make work easier for their employees, including those in people functions. HR Brew caught up with three executives at SXSW about how they’re preparing for and deploying GenAI tools for their workforce.
Johnson & Johnson. The healthcare giant has relied on AI for “years,” according to Michael Ehret, head of global talent management at Johnson & Johnson. “Across the spectrum of learning and development, employee experience, [and] recruiting, we’re using AI,” he said.
In 2022, the company rolled out an AI-powered career mapping tool to its 135,000 global employees. “I call this a big career playground,” Ehret told HR Brew. Through the technology, employees can access different learning and development, career, and mentorship opportunities based on their skills and aspirations. It also creates a roadmap to advancement. AI creates a plan to say, in order to become competitive for that job, here’s what you need to do,” he said.
Slack. Employees at Slack can use AI for several HR-related tasks, according to Christina Janzer, SVP of data and analytics. Slack’s parent company, Salesforce, uses Ask Concierge, an HR chatbot that answers questions about anything from office locations to parental leave policies, saving the HR team valuable time. “That information is right at your fingertips.”
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