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Colgate-Palmolive’s former CHRO on developing internal successors.

Hello, hello! On your mark, get set, go dust off those employee engagement surveys. It’s Get to Know Your Customers Day, and when your “customers” are your organization’s employees, there’s no better way to get to know what makes them tick.

In today’s edition:

Pass it on

It’s a match

The future is bright

—Courtney Vinopal, Mikaela Cohen

HR STRATEGY

HR Brew "The Game of HR" Daniel Marsili

Emily Parsons

Job-switching rates reached new heights during the pandemic, and the desire among workers to hop from one job to another remains high, even in a tighter economy.

This trend holds true for HR professionals, though one veteran CHRO’s career path shows the value of staying in one place, provided your company offers the right mentorship and opportunities to develop your career.

Daniel Marsili spent three decades at the consumer products company Colgate-Palmolive, where he rose through the ranks to become CHRO. The technical experience he received, coupled with mentorship from higher-ups, shaped his approach to HR, Marsili told HR Brew. Ultimately, he paid it forward by mentoring Sally Massey, an employee who went on to become Colgate-Palmolive’s next and current CHRO.

On-the-ground experience. Psychology and HR are the most common fields of study for people pros who go on to become CHROs or CPOs, according to Live Data Technologies figures provided to HR Brew. Marsili, however, decided to earn a juris doctor degree from Loyola University New Orleans, fueled by his interest in labor law.

Keep reading here.—CV

From The Crew

TOTAL REWARDS

a burlap bag with a dollar sign, next to stacks of coins gradually getting taller; the final stack on the right has a little graduation cap on top

William_potter/Getty Images

Walgreens plans to roll out a student loan 401(k) match program, the company announced Oct. 2. The pharmacy chain is the latest organization to take advantage of a new federal provision that allows employers to contribute to workers’ retirement accounts based on payments they make toward their student debt.

Under the new benefit, which will be available to eligible employees starting in January 2025, Walgreens will contribute up to 4% of workers’ eligible compensation to their 401(k) accounts when they make student loan payments.

“With the rising costs of education, too many individuals are forced to make difficult choices between repaying student loans and investing in their future through retirement savings,” Walgreens Boots Alliance EVP and CHRO Elizabeth Burger told HR Brew via email.

The option will allow “team members to pay down their student loans while still taking full advantage of the company’s existing matching program,” she said.

Keep reading here.—CV

TECH

An AI robot robot sitting side by side with a businessman at an office desk working

Amelia Kinsinger

Janice Bryant Howroyd didn’t have a talent strategy when she started her company in 1978.

Howroyd, the CEO of workforce solutions firm ActOne Group, is the first Black female founder of a multibillion-dollar company. Over the last 40 years, she’s built her business and talent strategy from the ground up for her roughly 2,600 employees.

“I didn’t take the traditional journey of, ‘If you build it, they will come.’ Customers asked us to do more of what we were doing for them in new and different locations, and [in] new and different ways,” Howroyd told an audience at Indeed’s FutureWorks conference in Dallas, Texas on Sept. 26.

Over the course of her career, Howroyd has seen talent strategy evolve in a number of ways. She said she’s excited to see how AI will transform it in the years to come.

Keep reading here.—MC

WORK PERKS

A desktop computer plugged into a green couch.

Francis Scialabba

Today’s top HR reads.

Stat: US employees who have worked from home at some point since 2020 equate the value of hybrid work to a 7.6% pay raise. (WFH Research)

Quote: “What I’ve seen a lot of is people are basically turning on Microsoft Copilot, saying ‘Hey, everyone, we’ve now got access to it,’ but they’re not explaining what to do with it.”—Andrew Grill, AI expert and author, on the disconnect between access to and the understanding of how to use AI in the workplace (WorkLife)

Read: Nearly five years after the launch of Tulsa Remote, a program that incentivizes telecommuters to relocate to the Oklahoma metro, new research suggests remote work may be the antidote to “brain drain.” (the New York Times)

VIRTUAL EVENT

Join Gallagher on Oct. 23 for a webinar to help you unlock data’s power to optimize organizational success. Learn to identify key metrics, predict future trends, and align people strategies with business goals. Don’t miss this chance to master data-driven decisions—save your spot today!

JOBS

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