While Galileo Galilei may have discovered that the Earth actually revolves around the Sun, with the help of an AI assistant named in his honor, HR pros can now leverage the entire universe of Josh Bersin Company resources and other HR insights on demand.
First launched for enterprise clients last year, the Josh Bersin Company’s AI assistant Galileo is now available (for $39 a month) to anyone in the people business.
“It’s the personal AI assistant for everything HR,” Bersin said of Galileo Professional, which launched Tuesday. “We’ve finally figured out a way to support individuals and large organizations with the same kind of content in a similar platform.”
Galileo is delivered via enterprise AI platform Sana, and is specifically designed for recruiters, HRBPs, L&D pros, HR consultants, and investors. The tool is populated with more than 26 years of the Josh Bersin Company’s research, reports and vendor profiles, and case studies.
“When OpenAI first started producing ChatGPT, we sat down and took our research library—which is a big library of thousands of reports and blogs and articles and podcasts—and we put it into OpenAI just to see what it would be like,” Bersin told HR Brew. “Immediately, it was just astounding how quickly the system understood all of the relationships between all of these research studies we had done, and it could answer questions that cross domains, it could create action plans and implementation plans. It could compare vendors…It was really, really developmental.”
On the Sana platform, Galileo users have access to all of the Bersin bibliography and they can upload their own company documents and data so the AI-powered assistant can leverage both internal policy and best practices to deliver answers to tricky HR questions, compare and contrast HR tech vendors, create implementation plans, and compare their company against benchmarks.
The tool also includes skills (of around 15,000 job titles) and salary data, turnover benchmarks, global employment practices for 130 countries, and leadership development content from sources outside the firm’s typical areas of research.
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“We’re trying to turn Galileo into like a Bloomberg terminal,” he said. “We can put non-Bersin data in there, as long as we trust it, and it really complements what we’ve already done.”
The HR tool will be integrated with Workday with a single sign-in, and Bersin said integrations with SAP Joule, Microsoft, and ServiceNow are in the works for next year.
“I think about it as you’re ‘always on’ up-to-date consultant to help you with any HR issue you provide you run into,” Bersin said. “What happens in HR as you grow your role, you move from company to company, or you move from a recruiter to a learning person to a director to a VP to a CHRO, this thing’s always there to help you as you move around and change.”
Zoom out. Galileo is not the first, and won’t be the last, business-specific AI assistant tool developed in the era of generative AI. One prominent and visible way generative AI has shown up at work is via these types of AI assistant solutions. AWS, for instance, launched Amazon Q Business to streamline workflows in the business setting.
AI-powered copilots use large language models (LLMs) to help users interact with large sets of information within a platform or even an entire tech stack, using conversational language to address questions without needing to tap into a human expert. Galileo’s is trained on info focused on HR and people practices, so its subscribers can get Josh Bersin-level insights without ever needing to consult with someone from the advisory firm.
“Our entire business has changed, and we can now produce content or license content into Galileo without necessarily having to go through publishing all the time,” Bersin said. “People can get access to it almost instantaneously.”