Greenhouse unveils new AI hiring tools

Working through a flood of applications with rising pressure to fill roles quickly with top talent, recruiters haven’t had an easy go lately. To help address key pain points, applicant tracking system and hiring platform Greenhouse announced a suite of new AI-driven features aimed at easing the burden on talent acquisition pros while hastening the hiring process.

Greenhouse is designing new tools to help recruiters make faster and better hiring decisions inside their existing workflows at a time when there are more and more applicants, but fewer and fewer recruiters to handle open requisitions. Unveiled at the UNLEASH Conference in Las Vegas last week, the new tools promise to automate labor-intensive tasks, from filtering resumes to drafting job descriptions.

“Application volume has doubled over the last two years,” Meredith Johnson, Greenhouse’s new chief product officer, said in Las Vegas. “That volume is clear. We’re seeing in our data three times the number of applicants per recruiter. So there’s a real challenge here that’s forming.”

Johnson pointed to a 134% spike in job applications since the release of ChatGPT, according to Greenhouse data. Generative AI has made it easier for candidates to tailor their application materials for specific job descriptions, and robo-apply tools allow job seekers to throw the proverbial spaghetti at the wall to see what sticks.

In its May release, Greenhouse announced new AI-powered features including:

• Aditional candidate filters
• AI-assisted personalized candidate outreach
• Interview summaries and reporting
• Scorecard attribute generation
• Job board customizations

“When we think about talent, talent acquisition, recruiting, and all the things that our operational teams have to do, our recruiting teams, our hiring teams, we’re really trying to be pragmatic and focused and prescriptive about where we are adding AI technologies and features right into the workflow,” Johnson said.

Features such as candidate filters and personalized candidate outreach are aimed at helping recruiters engage with the best talent for the role, but to help winnow down the field and better engage top talent.

“It is about saving time and money and being efficient,” she said. “To me, what’s more important is actually driving up the efficacy of the value we’re trying to deliver. In this case, great hires.”