Tech you love: AI tools, cloud, and integrations are making these HR pros sing praise

Temp check!

Every once and a while we check the thermometer in the HR tech space and look back on the technology, tools, and programs people pros are turning to that help to ease the burdens of their functions and deliver for their teams and employees.

As part of our Coworking series, we asked HR pros about the tech and tools that have made their lives easier.

AI is enjoying its moment. News headlines touch on AI daily. It’s mentioned in what feels like every meeting. If you haven’t asked ChatGPT to write you a poem about the Baltimore Ravens in the style of Edgar Allen Poe, where have you been for the last two to three years (and do you have room for one more!?)? AI is much more than Ask Jeeves in final boss form—it seems to be changing the way HR pros do their jobs and support the business.

“ChatGPT has honestly become an MVP in my workflow. Whether I’m drafting policy language, prepping messaging for org-wide announcements, or brainstorming engagement ideas—I use it as a collaborative thought partner.”

—Jaylene Gonzalez, people operations manager, Skillshare

“The winner of what has made my life easier is ChatGPT. Smartcat rolled out our first ever company-wide Talent Review. ChatGPT analyzed our company-wide talent review results for biases and insights. Within 20 minutes I had a beautiful report out for the executive leadership team, board of directors, and employee population. Without using ChatGPT this would have taken at least a full day of work.”

—Stacey Richey, VP of people, Smartcat

It’s not just AI tools that are impacting HR work. AI requires lots of data and tech infrastructure, to perform high-value duties. But the could is more than just the groundwork for AI. Cloud technology has freed work from the server room and democratized where work can happen.

“That’s easy. Cloud software. The ability to log in remotely to make payroll changes and other HR data is the main thing that's made remote work truly possible. My business relies on it.”

—Joey Price, president and CEO, Jumpstart HR

Of course any HR tool would be useless if it wasn’t useful across the department. APIs and product integration are value-adds to the HR team. According to one HR pro, working with platforms and tools that seamlessly transfer data or tasking right into the flow of work saves time and effort amid ongoing HR processes.

“What’s really made a difference is how certain HR tools have become much more integrated into my day-to-day work. I mean tech that’s built right into my workflow, so I can take action in the moment. For example, being able to quickly give feedback through an app and have it automatically logged for the next performance check-in. I’m not stopping what I’m doing to go track something down, it’s right there when I need it. That kind of seamless, embedded functionality has been a game-changer.”

—Kim Seals, senior partner, West Monroe

Have thoughts about HR technology? We’d like to know more about you and the tech you love, and invite you to participate in our Coworking series.