World of HR: T-Mobile expands in India with new tech center

T-Mobile US has set its sights on India.

What in the world? In early June, the wireless carrier opened a new 250,000 square foot tech center in Hyderabad. The center, operated by subsidiary TMUS Global Solutions, will serve as a global capability center (GCC)—essentially, an offshore business center, which in this case will support internal engineering and technology functions for the company. By 2027, it plans to employ around 1,000 people who will focus on software engineering, DevOps, product development, and more, although the Times of India reported that the company had already onboarded more than 500 people at the facility.

The center’s opening follows various rounds of layoffs by T-Mobile in the US, most recently in March and April, with total cuts undisclosed but impacting at least 500 workers in Washington state where the wireless network operator is headquartered. Those cuts affected various parts of the company, including IT operations, analysts, and engineers and technicians, GeekWire reported.

In a statement to news outlet PhoneArena, an unnamed T-Mobile spokesperson said that the employees at the new center in Hyderabad were previously “long-term contractors and vendors in India” who were converted to employees of TMUS Global Solutions and relocated to the new office.

“To say or imply that we shifted roles from the US to India is not accurate,” the statement said. “In the US, our tech team continues to hire to further deliver best-in-class digital-first experiences.”

Satellite view. T-Mobile isn’t the only company opening GCCs in India. The majority of the approximately 1,800 offshore corporate offices based in India in 2024 were owned by American companies, including JPMorgan, Target, and Lowe’s, according to the New York Times. These offices brought in a combined $65 billion that year, and earnings are projected to grow to $100 billion or more by 2030, the outlet reported.

The wireless carrier also follows other Seattle-area employers (T-Mobile US is headquartered in neighboring suburb Bellevue) that are expanding operations in the south Asian country. As HR Brew recently reported, Starbucks is set to open a corporate technology office in India in fiscal year 2027, bringing in previously outsourced contractors as directly employed workers as part of cost-cutting efforts. The move also follows a spate of layoffs at the company, including more than 2,000 roles in 2025.

In Washington state, meanwhile, which is among the most expensive cost of living areas in the US, more than 11,000 tech workers have lost their jobs between May 2025 and April 2026, second only to California. The unemployment rate in the state rose to 5% in January—its highest since 2021.